Shipping & Delivery

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Due to the COVID-19, orders processing and shipping may take longer than usual. We're doing our best to get your parcel to you as quickly and safely as possible. Thanks for your patience and apologize for any inconvenience this may cause. If you have any other inquiries, please contact us at service@joybos.com(24/7 customer support).

How can enjoy free shipping policy?

We offer Worldwide Free Shipping on orders over $79. Both shipping costs and shipping methods should be subject to what is stated on the Payment Page, and this may vary for different delivery destinations.

 

How soon will I receive my package after my order is placed?

There are two key factors that will decide when you will receive your package.

1. Item Processing Time: 

The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually, it is around 1 to 2 working days to process.98% of the goods are in stock, ready to ship within 24 hours.

2. Shipping Method: 

Delivery time varies with the shipping method.

 Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:

 Delivery Time:

Total time = Processing time(1-2 Business Days) + Transit time( For most countries:Standard Shipping: 15 - 25 business days, Expedited Shipping: 7- 14 business days)

 *Transit time may vary from country to country, please check the table below.

 Shipping Cost: 

Please check the order settlement page for details of postage in each country.

 Affected by the coronavirus epidemic, it may lead to an extension of the delivery time. In some areas or countries with a serious epidemic, the delivery time may be twice as much as the normal standard.

Shipping Method Transit Time Area
Standard Shipping 15-25 Business Days North America (USA / Canada / Mexico )
10 - 15 Business Days Oceanica (Australia / New Zealand)
14-20 Business Days Europe (United Kingdom  / France / Spain / Germany / Belgium / Luxembourg Netherlands / Sweden / Italy / Finland / Iceland / Switzerland / The Czech Republic/ Austria / Denmark / Sweden / Ireland / Luxembourg / Switzerland / The Czech Republic / Poland / Romania / Hungary / Lithuania / Estonia / Croatia / Ukraine / Georgia / Russia / Slovakia)
25 - 30 Business Days Europe(Portugal / Norway / Slovenia /Latvia /Greece / Estonia )
15 - 20 Business Days South America (Brazil / Columbia / Chile / Peru / Argentina / Venezuela / Ecuador)
15 - 20 Business Days Asia (Malaysia / Philippines / Vietnam / Thailand / Singapore / /Pakistan / Korea / Kazakhstan / Iran / Israel /Cyprus/ Palestine / Macao)
15 - 20 Business Days Middle East (Saudi Arabia / United Arab Emirates / Kuwait / Oman / Bahrain / Qatar / Jordan / Lebanon / Egypt / Morocco)
20 - 25 Business Days Africa (Egypt / Libya / South Africa / Niger / Ghana / Togo / Sudan / Guinea / Nigeria / Guinea Bissau)
Expedited Shipping 7- 14 Business Days North America (USA / Canada / Mexico )
6 - 10 Business Days Oceanica (Australia / New Zealand)
6 - 10 Business Days Europe (United Kingdom  / France / Spain / Germany / Belgium / Luxembourg Netherlands / Sweden / Italy / Finland / Iceland / Switzerland / The Czech Republic/ Austria / Denmark / Sweden / Ireland / Luxembourg / Switzerland / The Czech Republic / Poland / Romania / Hungary / Lithuania / Estonia / Croatia / Ukraine / Georgia / Russia / Slovakia)
6 - 10 Business Days Asia (Japan / Hongkong )
10 - 15 Business Days Europe(Portugal / Norway / Slovenia /Latvia /Greece / Estonia )
10 - 15 Business Days South America (Columbia / Chile / Peru / Argentina / Venezuela / Ecuador)
10 - 15 Business Days Asia (Malaysia / Philippines / Vietnam / Thailand / Singapore / /Pakistan / Korea / Kazakhstan / Iran / Israel /Cyprus/ Palestine / Macao)
10 - 15 Business Days Middle East (Saudi Arabia / United Arab Emirates / Kuwait / Oman / Bahrain / Qatar / Jordan / Lebanon / Egypt / Morocco)
15 - 20 Business Days Africa (Egypt / Libya / South Africa / Niger / Ghana / Togo / Sudan / Guinea / Nigeria / Guinea Bissau)

 Customs and Import Duties:

Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Joybos ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. Joybos is not responsible for any fees occurs in transit. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.

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