Earn JOYBOS points

Redeem JOYBOS points

FAQ

What is the JOYBOS Rewards program?

The JOYBOS Rewards program is how JOYBOS customers earn loyalty points that can be redeemed for savings on future purchases online at JOYBOS.

Who can join the JOYBOS Rewards program?

Customers who shop at JOYBOS will be able to join the Rewards program.

Is it free to join the JOYBOS Rewards program? ​

Yes, there is no membership fee or cost to join. All customers who provide their email address will be entered into the Member Tier.​

How do I join? ​

Customers who have shopped and registered at JOYBOS will automatically join the reward program.

What information do I need to provide to join the JOYBOS Rewards program? ​

The only information you need to provide in order to join the JOYBOS Rewards program is your email address. ​

What will you do with my email if I give it to you? ​

Once provided with your email address, we will use it to create your Rewards program account so that we can continue to add points to your account with every purchase made. Email addresses will also be used in order to send JOYBOS Rewards transactional emails regarding account updates and point balances. ​

Can I combine benefits, rewards, and promotions to get more rewards? ​

No, all rewards can NOT be combined with other offers.

How can I check my rewards balance? ​

Log in to your account and click on the gift icon at the bottom right. It will also be listed on the rewards transactional email communications.​

Can I merge or transfer my points to another member’s account? ​

No, rewards points from two accounts may not be merged or transferred to one another. ​

Can I redeem rewards without making a purchase?

No, a purchase is required to redeem points.

How can I start earning JOYBOS Rewards points?

Every time you shop at JOYBOS, you earn rewards points. ​

Do I earn JOYBOS Rewards points on all products?

All products, including discounted products, are eligible. ​

Can my points be exchanged or cashed out for actual currency?

No, points can ONLY be credited toward purchases made at JOYBOS. ​

How will I receive my points?

Your points will be automatically added to your JOYBOS Rewards account balance once a purchase is completed.

Do my points expire?

No, currently points do not expire

Can I earn points on someone else’s transactions?

No, points can only be earned toward the account information associated with the purchase.​

What can I redeem my JOYBOS Rewards points for?

JOYBOS Rewards points will be redeemable in the form of money off purchases through the Curaleaf website for an online order.

How do I redeem my JOYBOS reward points?

When shopping at JOYBOS, please enter the discount code corresponding to the current points on the checkout page. Click on the gift icon in the lower right corner of the screen, select the redemption method, then click Redeem and you will see the corresponding discount code.

Is it possible to earn JOYBOS Rewards points and redeem them instantly?

Yes, points are allocated immediately once a purchase is completed and can be used on future purchases, even instantly after the last completed purchase.